1. What products does Montfresc sell?

Montfresc specializes in casual women’s clothing. We provide clothing products designed with a focus on comfort, quality, and everyday style.

2. Where does Montfresc ship?

Montfresc currently provides shipping services within the United States only. We do not offer international shipping.

3. How long does order processing take?

Orders are usually processed and shipped within 1-3 business days after payment confirmation.

4. How long does delivery take?

After shipment, orders typically arrive within 3-7 business days depending on the delivery location and carrier conditions.

5. What payment methods are accepted?

We accept the following credit card payment methods:

1. VISA

2. MasterCard

3. AMERICAN EXPRESS

4. DISCOVER

6. Can I change or cancel my order?

Customers should contact our support team as soon as possible if they need to request an order change or cancellation. Requests can only be considered before the order has been processed or shipped.

7. How can I return an item?

Customers may request a return within 30 days after receiving the order. Items must meet the return requirements stated in our Refund Policy.

8. Who pays return shipping costs?

Customers are responsible for return shipping costs for personal reasons, including size issues, preference changes, or ordering mistakes.

Montfresc INC will cover return shipping costs for defective, damaged, or incorrect items caused by our error.

9. When will I receive my refund?

Approved refunds are generally processed within approximately 3 business days after the returned item has been received and inspected.

10. How can I contact customer support?

You can contact us through the following information:

Company Name: Montfresc INC

Address:

5673 HELIX ST JURUPA

VALLEY, CA 92509

Business Email:

elton@montfresc.shop

support@montfresc.shop

Phone:

6199742246