1. Return Period

Customers may request a return within 30 days from the date the order is received. Return requests submitted after this period may not be accepted.

2. Return Requirements

To be eligible for a return, items must meet the following requirements:

1. The item must be unused and in its original condition.

2. The item must include original packaging, tags, and any included accessories.

3. The customer must provide order information and the reason for the return request.

4. Items that are damaged, altered, washed, worn, or missing original components may not be accepted.

3. Return Address

All approved returns must be shipped to the following address:

5673 HELIX ST JURUPA

VALLEY, CA 92509

Customers must contact our support team and receive return instructions before sending any products back.

4. Return Shipping Responsibility

Customers are responsible for return shipping costs when the return is requested due to personal reasons, including incorrect size selection, change of mind, or preference-related issues.

Montfresc INC will cover return shipping costs when the item received is defective, damaged upon arrival, or incorrect due to our error.

5. Refund Processing Time

After we receive and inspect the returned item, approved refunds will be processed within approximately 3 business days.

6. Refund Method

Refunds will be issued to the original payment method used for the purchase. The time required for the refund to appear in the customer’s account may vary depending on the payment provider.

7. Damaged or Incorrect Items

Customers should contact us as soon as possible if they receive damaged, defective, or incorrect products. Please provide order details and supporting information so we can review and provide a suitable solution.

8. Contact Information

Company Name: Montfresc INC

Address:

5673 HELIX ST JURUPA

VALLEY, CA 92509

Business Email:

elton@montfresc.shop

support@montfresc.shop

Phone:

6199742246